「On our one night stay there was a water main break. The hotel and portion of the city lost water, which was no fault of the hotel. The staff was courteous and kind through the ordeal and kept us informed. They worked hard to ensure the guests were still provided for. The hotel was clean and easily accessible. 」
「The staff and very friendly and helpful. We have stayed here multiple times. Decent breakfast, comfortable rooms. Convenient location. The last time we stayed, the room was not completely cleaned, and we were given another, upgraded room with no issues. We will definitely stay here again.」
「It was a great stay. Very clean and comfortable hotel. Modern electronic devices in bedroom. Greatand courteous staff. Enjoyed our one night stay. We were in town for Panda festival. Plan to return to the Ballentyne area and will stay at AC Hotel.」