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"Excellent staff! Clean comfortable rooms"

"Very clean, newly remodeled. Really enjoyed the room staff and the valet service! Also the room amenities were excellent. "

"Someone else’s hair was in the bath tub. When you pay the premium for the hotel at the base of the Tran you expect more than that. I won’t be returning. "

"Friendly staff and clean room!"

"First room I was checked into had a needle and condom wrapper in it. Second room I tried had stains on the pillow and bedspread along with grime on the headboard. Been trying to get a refund now with no success or returned call from a manager👍 will not stay here again "

"We are from Florida and Hotel Captain Cook really stood out for us. We arrived later in day, wonderful staff checked us in, and then we headed to the rooftop restaurant for an appetizer and drink. Highly recommend this hotel for comfort and a cozy experience. "

"Pool deck area was dirty and unsanitary (trash, used band aids, visibly soiled towels lying on the floor!) Also there were no pool towels available even if I’d opted to enter the pool. Lobby, breakfast atea and hallways were very cold. Room appeared to be fairly clean and functional. Front desk staff were pleasant but also freezing (wearing parka and had space heater). "

"Clean room, great staff, was a great hotel for a great price. "

"One of the front desk night staff was horribly rude. She was rude to me when I called to ask about wifi. She was rude to another guest that asked simple question. When I walked out to start my car she never pulled her face out of her phone. I stood in lobby while car was warming up she never looked up once from her phone. Walls were paper thin and could hear people next door partying until middle of night. Day staff and other night staff were very nice. "