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"Great place and loved our room with the Fuji view. Excellent staff as well. They were very helpful with an issue we needed some help with. "

"I love the private Onsen and costumers service! "

"Nice hotel with convenient transportation and good service."

"Breakfast buffet was great. But time to stop imposing the silly Covid-era measures in the dining area, all of which have proven to be without any scientific or medical basis. If there are guests that complain about removing such measures, they should just stay at home with their neuroses and not bother to leave their homes. Other than that, what a lovely dog friendly place to stay! The pool is great; I would just ask the management to consider revising the morning opening times which make it difficult to enjoy the pool and onsen, in addition to taking breakfast. "

"Good Food"

"Room was very nice. Staff was excellent. Amenities were great. Place was very amazing. "

"The hotel has excellent facilities, in particular with private outdoor hot spring water bath, which is very enjoyable. The staff is very friendly. The breakfast is excellent, but little too expensive. The hotel also has shuttle bus to the train station. Some facilties need proper maintainence, such as basin. Cleaness could be improved. Overall, this is a good hotel."

"rooms are clear and staff were very friendly breakfast t buffet was so good"

"Staffs were very nice and helpful. Excellent and beautiful place to stay at! Food was excellent and their onsen was amazing! We loved it very much and will for sure come back again!"