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"It's very dark when we arrived, but actually just 6.30pm. Staff is so friendly and English support. Great interior, good sleep and well-prepared. I do like the movable partition to separate between shower area and bedroom for privacy when dressing outside the shower booth. Also, help bedroom less noisy from toilet sound. There's no restuarant here, so no breakfast and dinner available at the hotel. Most of restaurants around here are closed when we arrived. However, there's convenient store nearby by walk. We bought some foods from Seicomart, hokkaido's convenience store, and back to have it at shared kitchen in common area. "

"1. Hotel staff was courteous, helpful and efficient 2. Breaking was fantastic 3. Facilities were great "

"Mountain view was awesome Staff was friendly af Unit was clean af Toilet was awesome af Can't ask for more."

"Every staffs were friendly and helpful during our stay. The area around was so quiet and relax. Breakfast buffet includes both Western and Japanese items, excellent free wine tasting with crackers and chocolates. Modern facility, excellent location, our room was surprisedly neat and spacious. If ever in Furano again, we will definitely be staying here!"

"Really good location, near restaurant and supermarket and bus and train."

"Such a calming, relaxing stay with a wonderful view. Wish we could have stayed longer. "

"The staff at Fenix is fantastic.super helpful,first rate service attitude. Nice zen looking hotel."

"book 2 room to stay one night. we were very please with this hotel service."

"Very enjoyable stay with warm note to welcome us. The place is spacious and close to many attractions! "