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"Excellent location next to the station, clean and comfortable room, great complimentary buffet breakfast, excellent value."

"Clean room"

"This hotel was excellent value for money. Our room was VERY spacious relative to other places we stayed in Tokyo/Osaka etc., and the amenities were high quality. We could see mountains out of one window and Matsumoto Castle out of the other, and it was a very easy walk to the Castle and many restaurants. It was a slightly longer walk to the train station and Matsumoto Art Museum, but it would be just as easy to get a taxi (or I assume a bus!). Really lovely place with staff that were extremely lovely and helpful - e.g. we were so grateful that they filled in our luggage forwarding cards for us!"

"Close to train station and bus stops. Easy to get to other locations."

"Breakfast was delicious. Walking distance from the JR station. Room was basic but had everything you need. "

"Great clean awesome hotel."

"The hotel has wonderful services. My room has minimal water and desserts in refrigerator and there’s ice cream and yogurt on the onsen floor for free. I also like breakfast it’s delicious. "

"all great"

"Both Yuori and the other receptionist were very helpful and courteous during my stay. I injured myself skiing and Yuori was especially helpful with bags and transport. "