Lack of consideration by the kitchen staff for paying guests staying above - very noisy..
Police knocking on the door at 3am in order to arrest a neighbour..
Overall cleanliness not great, mouldy shower curtain, stained walls, dirty carpets
宿泊されたお客様
2024 年 2 月に 2 泊滞在
2/10 (非常に不満)
richard
出張
2024 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
The room felt incredibly cold, and I had received a call about the lack of heating, so I was already aware of the issue. The iron provided was more like a "toy iron" and didn't function properly. The television in the room was smaller than my phone. The food seemed to be microwaved, and the coffee served during breakfast appeared to be nothing more than colored water.
richard
2024 年 1 月に 1 泊滞在
6/10 (普通)
Richard
家族旅行
2024 年 1 月 18 日
良かった点 : スタッフとサービス
The location is excellent if you are visiting the University. Parking was no problem. Staff were friendly. Our room was a bit tired and we had a portable oil filled radiator provided, that did not provide much heat, as the plumbed radiators were not on.
On our visit the kitchens were closed so there was no breakfast or evening meal option. Fortunately there are plenty of dining options in the vicinity.
Personal gripe was that for a pub they did not offer any real ales.
Richard
2024 年 1 月に 2 泊滞在
6/10 (普通)
G
出張
2024 年 1 月 10 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Reasonable stay. Clean and nicely presented room with a desk and tea/coffee making facilities. Restaurant was closed and no meals/breakfast available. No heating on in my room when I arrived and it was very cold. When returning to my room after work on Day 2 the door had been left unlocked by the cleaning staff whilst my belongings were still in there. Great hospitality from the bar staff in the evening.
G
2024 年 1 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張
2024 年 1 月 10 日
気になった点 : 清潔度、施設のコンディションと設備
Don't bother
Heating not working in the room and the carpet was filthy, restaurant was closed and rentokil was on site, the corridors and rooms are outdated and the hotel needs refurbishment drastically.
宿泊されたお客様
2024 年 1 月に 1 泊滞在
6/10 (普通)
Jean
2023 年 12 月 27 日
良かった点 : 清潔度
Easy to find and reach by public transport
Opposite university Good value
Clean Change of towels warm controllable heating
Double wardrobe not necessary in single room
Single wardrobe and chair would be better
Stairs not suitable for people with mobility problems Would go back
Jean
2023 年 12 月に 4 泊滞在
8/10 (良い)
Mark
出張
2023 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great service, room clean bit dated but clean,
Food was excellent