「There was no real person at Reception on Sunday, just a machine. No issue in the check-in, but it would have been through a phone number to fix it making it less personal and reassuring.」
「We stayed for 8 days and over all we liked the hotel. Front desk was very helpful. One thing we might have hoped for was that a bottle water for coffee was gone after first few days. It might be a little thing but this little thing does make difference. We would stay again when we go to Madrid. Thank you.
8日間滞在しましたが、フロントでの対応も親切でとても良かったです。一つ残念なのは、コーヒーに使うお水が四日目以降なかったと言うことでしょうか。小さい事ですがこれもサービスの一貫かと思います。またマドリードに行く時には滞在したいと思います。」