2/10 (非常に不満)
Stacy
家族旅行
2024 年 5 月 5 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I was super excited to stay at this property.
The pluses...the Koy pond. The fish are amazing and love to eat. Also, the sounds at night from nature.
Would have been nice to have a lounger in the sun room rather than just chairs.
Not many other pluses. We tried to get connected to Internet. The welcome book didn't seem to match the house. The descriptions were off.
There were at least 5 remotes but none of them did anything. Only one turned off and on the TV. TV was activated through Roku. However no Roku remote to be found.
Called the property manager. He had zero idea of anything however did manage to bring over his own personal remote which worked out.
In the morning we went to make coffee.
There was nothing but mold and ants in the coffee maker.
We tried to use the kettle for water.. Ants poured out instead. It was horrible especially for the $$$$ price tag for the week??!!.
Told the property manager. He provided a new coffee pot in the morning.
Damage was already done though.
The other frustrating thing is that not very many of the lights worked although there was over 30 light switches in the house. Most didn't connect to anything..
The house is advertised as have a full kitchen and utensils. That is far from accurate. There is a lot of nothing but not much useful to cook a home cooked meal.
There was also mold all over the food processor and ninja.
I wasn't impressed. At all.
Stacy
2024 年 4 月に 6 泊滞在