We were appalled at the lack of cleanliness when we arrived! The kitchen and bathroom floors were dirty and had not even been swept (crumbs and macaroni in the kitchen, hair and dust in the bathroom). The bathroom sink had mould under the faucet.
There wasn't any bedding for the hideabed. One of the beds had a small size flat sheet instead of a proper size fitted sheet.
Supplies were very limited considering we had booked for 19 days. One small hotel size bar of soap, 2 rolls of toilet paper, 3 garbage bags and no cleaning supplies.
The kitchen was also very poorly stocked. Not enough of various items. Only 2 wine glasses, one of which was badly cracked, 2 forks, 3 plates, no plastic storage containers, no dish cloths, one tea towel, no stopper for the kitchen sink. The slicing knives were very dull. There was only 1 electrical outlet in the kitchen, thereby necessitating unplugging to alternate between using the microwave, toaster and coffee maker.
Another huge disappointment was that the pool renovation had not been completed. When we made our reservation the completion date was 2 months before our arrival.
We like the location and have stayed in other units in this building and have not previously been disappointed. Although the units were older and not updated they were very clean and well equipped. The lobby, elevators and hallways were always very well maintained and clean.