「The property is ok but could benefit from an upgrade.
The staff were great although there were issues with the cooling system in our room.
The one and only off putting thing is the amount of flies in the lobby especially around the food at breakfast. I struggled to eat much because of this 」
「Je suis venue dans cet hotel car je travaillais sur Baar. Cet hotel est trés correct: le personnel est accueillant la chambre était très propre et a le nécessaire pour un séjour.
Le petit déjeuner se fait dans le restaurant est est bien fourni.」
「Staff is excellent: friendly, helpful, courteous. Breakfast was outstanding - offers more than we could try, and everything was tasty. Bed and room were a bit warm, but OK for one night; Residence is next to the main building, but still very close. Surroundings are very beautiful.」
「My stay was great. Awesome location just a short walk from Lake Zug, parks, and restaurants. The property is right next to the train stop which makes transportation very convenient to get in and out of Zug. I Stayed in one of the shared dorms. The beds could use curtains for some privacy but everything was clean in the room upon arrival. Staff was very friendly.」
「We were unable to access the accommodation: upon arrival, we found ourselves in front of code boxes, no response to calls to the owner between 4 PM and 5 PM, no calls from him despite the message left on voicemail in English, no email indicating the codes. In short, unable to leave 2 children in the blazing sun, we were forced to book another hotel and lose the money for this rental. The fault does not rest entirely with the owner; Epedia also shares some responsibility, as the emails received...
「Very well equipped apartment with parking facility in a nice town close to the lake. Located in a quiet area, this new buiding offers comfort and peace of mind. Had a small issue with an appliance during my stay, contacted customer service who was fast to react and find a solution for me. For people not confortable with remote help, this one works big time. I was amazed how quickly they help. Highly recommended. Thank you customer service to make my stay as I expected! Will book against next...
「The hotel and staff were lovely!!! The breakfast was delish! It was the perfect end to our European holiday. We so greatly appreciated the staff and their help! Everyone was so friendly and helpful. The room was exceptionally clean and views were beautiful. Highly recommend this hotel for your stay!! 」
