Hoi An Museum

The size, ambience, and facilities inside the room were compromised. I was promised and ocean view room while it was primarily looking at marshy plot, machines at work, and rooftops of in numerous buildings with a small peeping view of the sea. The view inside the room was bland white. I booked a large room, but that was very small. There was space to only keep one medium suitcase. The staff would endlessly keep ringing the doorbell for room cleaning until you open the door; they just won’t stop, to the extent that they try unlocking and checking the room, too. They charged for three people, including my nine year old son, but provided facilities for only 2–2 towels, 2 cups, 2 glasses, two water bottles, et cetera. They would provide you water to drink at a very fast service speed, if you’re paying for. But if you are asking for free water, until they come and deliver.

The hotel was spotless. Staff were fantastic went above and beyond to accommodate us. Highly recommend

I didn't know what to expect when I booked as I usually stick to brands I know. This hotel is incredible, the service, the rooms, food and most special are all the staff. This hotel needs a 10 star option Very convenient location for all the shops and the lake with lantern boats all walking distance.