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"Everything is great 10/10 staff+room+location. a bit hard to find restaurant here."

"Everything good, just one thing not satisfied is no free pick up arrangement."

"Nice onsen ryokan, traditional facility, great experience. Very good service and wonderful staff. A room with private onsen bath is a must!"

"Staff was friendly and went above and beyond. The private baths were nice and a good way to relax and unwind. The free shuttle from Yufuin station was convenient. The food was great - lots of variety to try. I liked the Kabosu cocktail - highly recommend as an add-on. "

"Friendly"

"The staff was really friendly and welcoming and overall the place is cosy. It is in a quieter area of the town but still feels safe. "

"The hotel hospitality is impeccable and they had made our anniversary trip a very memorable experience. Their Umeshu quality is very good and value for money. "

"The staff is very nice and the location is lovely. I got a free gift (a small pouch) when I checked in. My room was spacious and had a kotatsu which I really appreciated because it got suddenly cold outside. I also was able to enjoy two really beautiful and relaxing outdoor private baths! Breakfast had an amazing view and was delicious. They even gave me a hot pack when I checked out because it was cold outside. I really like the area and I’ll definitely visit again. "

"It is a best place to stay in my life."