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"An amazing experience! This is my second time staying here and I will continue to stay here for all my future Kurume trips. The front desk staff is always accomodating and polite and the meal staff is incredibly endearing. "

"Great hotel with an excellent mixture of Japanese sensibility and American convenience "

"Four of us stayed in one room. It was comfortable and the location was great!"

"The hotel has such an amazing view onto the river and of the surrounding area! All the staff were extremely polite and helpful all through out our stay and in assisting us with a last minute taxi trip. "

"Lovely stay at Yufuin. There is a free pick-up and drop-off options available from JR Yufuin Station which is a must unless you want to walk up crazy hills to get to the property. The room we stayed had traditional tatami mats and plenty of space to lounge around before enjoying hot springs. This property allowed us to book a private bath free of charge, and also the public bath that is open til late which was convenient. There is also free Japanese kimono that you can wear during your stay. Many ryokans nowdays charge money to lend you kimono so it was nice that it was there free of charge. We booked Japanese kaiseki-dinner as extra, breakfast was included already into our booking. The food is absolutely divine at this property - Hats off to the chef! The dinner and breakfast was well-presented by attentive and courteous staff which made the stay very enjoyable. Thing to note of this property is that it is located in the mountains so there isn't much to do other than hot springs and a little walk around their courtyard. But it was perfect for us to have this quiet down-time during our travels. "

"Quiet rooms with basic cooking facilities. Ability to book private onsen time, with open air options."

"Gorgeous gardens and a massive outdoor bath made this a special stay. "

"Great value. Beautiful facility. Good service. Buffet dinner and breakfast were especially enjoyable. Variety of onsens on site. They even have a rooftop telescope for stargazing. Only con was the Japanese rooms do not have any shower or tub. Nowhere to take a shower in your room. You must go to the onsen and be naked in front of others to bathe. I'm not sure where one would go if they were uncomfortable with that. "

"Great location and wonderful service! "