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"We didn’t have breakfast at the hotel and the only small issue I had was that the air conditioning could have been cooler."

"Great Hotel. Very clean & spacious. Staff were very helpful. Great location to all amenities. Would highly recommend this hotel to future guests. Enjoyed my stay there very much."

"Staff was extremely helpful. However, no English was spoken at all. Restaurants were excellent. Location was very special with a view of Mount Sakurajima."

"Room with two single beds was crowded but breakfast and the price were very good. "

"First off, we dropped our luggage which was so convenient with the hotel attached directly to JR station. The self help luggage storage is easily done with any "chip" card, e.g. Suica or credit card. Staffs were very helpful. During check in, staff helped to get a missing stamp from other hotel for a JR passport promotion program for us. Room was clean and good space even we just booked a double room. Breakfast located at the ground floor was great especially with the shabu shabu pork. Only thing missing at the hotel was the public bath but location trumps it. Shopping and restaurant are all walkable reached. Highly recommended for all JR pass Travellers."

"L’hôtel est très bien situé. Nous avions une chambre King. C’était très confortable. L’équipement pour cuisiner était assez sommaire à notre goût mais on s’est débrouillé! Le lave-linge et sèche-linge est un plus. Nous le recommandons fortement. Très bon rapport qualité prix!"

"Hotel was clean and staff were friendly. However, decor in the room was rather dated/tired. However, it was reasonable value for money, given I stayed during the height of Golden Week."

"Staff were really excellent - super helpful. Location was a bit outside of the main city centre but the hotel runs free shuttles to/from the city centre on an hourly bases. There is car parking available for a fee. Hotel and room looks a bit dated but has a great view of Sakurajima. Onsen is smaller than what can be seen in the pictures - view of Sakurajima from the bath is unfortunately blocked for privacy reasons. "

"Staff was super helpful "