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"This was our first experience staying at a Hoshino Resorts property, and we arrived with high expectations. Our experience fully lived up to them. Many staff members spoke a good level of English, which added warmth and enjoyment to our stay. The front desk was also especially helpful with arranging bookings during the Japanese national holidays, Golden Week. We look forward to trying other Hoshino Resorts properties in the future."

"Nice new hotel 3* , three years old, modern design , very clean and Japanese minimalist. Onsen on building Breakfast was ok but nothing special Room was new well kept, with kimono in room. Lot of izakaya nearby Price was excellent considering its 50km from Hagi ceramic city. "

"This was a pleasant hotel once we found it! If you put in Simonosekiosakaya into any maps or uber app to get a taxi it does not recognise it. The name of the hotel is Osakaya so please use that when searching- although that also did not work on some apps so we had to find it on the map ourselves. This spoilt our first day and we wasted nearly an hour! Lovely views from our spacious room"

"We got a big help from Mr Io Choka when we checked in, he is super friendly and helpful since we have quite many luggages and he helped us to deliver our luggages to our room; able to help us to look for nearby restaurants. Our room is big and clean."

"the staff is very nice; but the hotel is kind of out dated, the wall in the room is fixed but didn't apply paint on it; but at least it is clean; all the rooms are located on 2nd floor and the hotel don't have elevator and we have to carry our luggages up and down; really hope they will renovate in the near future"

"Shin-Yamaguchi is a great place away from the crowds. This hotel is across the street from the station, with several restaurants. We enjoyed several meals at Nick's Steak. I highly recommend it. The breakfast at the hotel was typical Japanese food. Selection was good, and included in the room price. We definitely would stay here again."

"Nice hotel"

"Everything was fine, except you could not turn the fan off in the bathroom"

"onsens fantastic. "