Ryokans in Higashimatsuura

"It was my first time checking into a hotel without staff on site. The hotel will send you an email with an entry code to get into the lobby. Once inside, there's a tablet you use to check in. After you snap a photo of your passport, you get connected to the hotel staff via video call to verify your identity. Then you will get your room code on the screen. Take a picture of your room code with your phone. The hotel is very roomy and very close to the station. "

"Very kind and the ryokan was so cute"

"Upon check in I explained to the staff member my Japanese was not very good and asked them to speak slowly. They spoke fast. I asked them again to slow down but they continued to speak fast. It was a little embarrassing for me. The elevator takes a while since there is only one. The room was a standard business hotel room, but the pillows were hard, and there was an incredible amount of dust collecting behind the TV. On the other hand, the onsen was nice, and parking was free and convenient. "

"We had the family room with tatami mattresses for 4 of us. Was cosy - had a good time with the family. Spa was big, overlooks the bay. Will book again."

"We had a small double room and the carpet was stained. The reception staff were friendly and competent."

"Great hotel/hostel linked to a cafe, shop and cinema. The hotel was great overall, but by comparison to the rest of the facilities, the room felt a touch basic, if perfectly comfortableand spotlessly clean. Great location in Karatsu, within a 5 minute walk to the train station and on a great pedestrianised street full of great shops (mainly with pottery goods). Would totally recommend."

"The hotel is situated right next to the sea and the sunsets are stunning. The room is big and quite comfortable. My only complaint is the toilet had a continuous noxious odour that may be from the backflow or exhaust of other units. "

"Old fashioned Japanese hotel, but clean environment. Free coffee on arrival and light breakfast was offered. Open air onsen was very nice Only issue was, there was no toilet inside the room which things a bit interesting at night when the human nature was calling. Otherwise lovely hotel with friendly staff"

"The checkin process was super simple. They have a tablet in the unit that you use to communicate to their agents. The agents spoke English which made everything that much easier. They answer the tablet everytime and quickly. Wish they had a bathroom upstairs."