6/10 (普通)
Dave B.
2025 年 9 月 4 日
良かった点 : 清潔度
The home came as advertised with one notable exception. No heat! It turned cold in northern Minnesota and the house was chilly when we checked in. The thermostat said the heat was on with the inside temp five degrees lower than the setting. No heat. No fan running. I messaged the host in the VRBO app. No reply. An hour later I got what appeared to be an automatic message reminding me checkout was at 11 the next morning. I replied if he had seen my earlier message. No reply. I called his phone and left a message around 9:00 pm. No reply. When we got up in the morning, the outside temp was a windy 41 degrees. The house was 60 degrees inside. We survived but were not comfortable. The lack of response is what’s most troubling. Otherwise, the house is newly remodeled and was fine. We’ve stayed in many VRBO’s all over the world and I think this is my first complaint.
Dave B.
2025 年 9 月に 1 泊滞在
