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"Breakfast buffet was only fair"

"An excellent stay! Great location and room. Staff can’t do enough to help - a new favourite when staying in London "

"This is prime location, staff was good, very clean, lots of good things to do and places to eat around. "

"Clean room, location is great for theatres and shops, thought it was good value. Lack of window isn't great, but we knew that before we arrived."

"We did not have a good experience here, our heating did not work, and we told management who came to fix it quickly but did nothing. Also, our shower was broken and the faucet head fell off multiple times, along with the shower being the smallest enclosed space I’ve ever tried to shower in. The biggest issue that we had with our room was the fact that our sliding bathroom door was see-through and right next to the bed, which made it super uncomfortable to use the bathroom right next to the bed through a see through glass door. Overall, would not recommend; there’s so many better places in London, I would try somewhere else."

"Good size rooms for London. Great location and nice bar"

"Room was very comfortable, with air conditioning that actually worked! Breakfast was good value; normal price being £15 special offer for £10. Check in was very good, owing to sufficient, helpful staff being on duty."

"Rooms were clean & staff were wonderful. Would recommend "

"The staff was very helpful and moved our family to a larger room, which was very comfortable. The location by the Thames river was excellent as well."