Southwark, a neighborhood in London, is home to this vacation home. Tower Bridge and Tower of London are notable landmarks, and travelers looking to shop may want to visit Oxford Street and Borough Market. London Eye and Sky Garden are not to be missed. Visit our London travel guide
Yes, pets are allowed at this property. There's a fee of GBP 75 per pet, per stay. A cleaning fee of GBP 55 also applies. Service animals are exempt from fees.
How much does it cost to stay at City Sparrow Apartments?
As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at City Sparrow Apartments on Oct 25, 2026 start from ¥14,861, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at City Sparrow Apartments?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at City Sparrow Apartments?
Check-out is at 10:00 AM.
Where is City Sparrow Apartments located?
Located in Southwark, this vacation home is within 3 mi (5 km) of River Thames, Tower Bridge, and Tower of London. London Bridge and St. Paul's Cathedral are also within 3 mi (5 km). Bermondsey Station is 20 minutes by foot and Canada Water Station is 27 minutes.
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Reviews
City Sparrow Apartments Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Do not trust these guys.
This property was advertised as available next day for a one night stay so I paid my booking fee in good faith.
When I then requested the offline check in form by texting as instructed the host was rude and replied that:-
1. Reservations needed to be made earlier.
2. One night stays were not allowed
3. They had no availability for my booking
4. Their name was Augustine. 5. To ask Hotels.com for a refund.
The host then ignored my requests for further assistance so I was forced to call Hotels.com to clear the mess up and make my complaint.
Thankfully Hotel.com sorted this out for me but it was a great deal of hassle.
AVOID – I paid for a room that was never provided
I would strongly advise others to avoid booking this property.
I booked and paid for a two-night stay through Hotels.com for 9–11 September. I had a confirmed reservation, but when I arrived at the property to check in, the housekeeper told me that they were fully booked, there was no room available for me, and they had no record of my reservation in their system.
I therefore had no accommodation despite having already paid for my stay and had to leave and find somewhere else.
Trying to contact the property has been impossible. Emails have gone unanswered, and when I called the telephone number provided, I reached a woman in the Dominican Republic who had absolutely no idea what I was talking about.
I have since discovered other reviews describing remarkably similar experiences – confirmed bookings that the property says it cannot accommodate, followed by guests having to pursue Hotels.com for their money back.
I still have not received my refund.
Hotels.com has attempted to contact the property regarding my refund but, according to Hotels.com, the property has not responded. Hotels.com is currently refusing to refund me because they have been unable to obtain approval from the property.
To be absolutely clear: I did not cancel my booking and I was not a no-show. I physically arrived at the property to check in, but they could not provide the accommodation I had booked and paid for.
Stayed 2 nights in Sep 2026
Verified review
2/10 Terrible
Valerie
Dec 7, 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Personne n’a répondu au téléphone, les habitants des lieux ont essayé d’appeler les responsables , le responsable n’a pas trouvé la réservation expedia, expedia ne répond pas, nous avons du repartir avec le dernier train histoire de ne pas passer la nuit dehors avec un enfant de 2 ans.