10/10
Every front staff can speak and understand English. Even at restaurant, you can communicate with the hall staff. Human resource is perfect.
But, I really disappointed at the smoking friendly situation. You can find ashtray in front of every elevator hall and smell tobacco smoke. Even in non-smoking room, I was troubled by stink of tobacco's smoke. I guess the bathroom air duct is connected each rooms and someone's tobacco smoke circulated by the duct.
In Hanoi, I was really troubled by tobacco's smoke at everywhere. Vietnam is developing country and smoking friendly yet. Food, service, and people's kindness was excellent, but tobacco's trouble would disturb your comfort stay in La Casa and Hanoi. I am really depressed for it.
But again, La Casa Hanoi is good hotel. I hope the sidewalk of the street in front of the hotel would completed before my next visit to La Casa!
宿泊されたお客様
2019 年 12 月に 3 泊滞在