Direct connection to the Lotte Mall West Lake is a benefit.
Eiji
2024 年 3 月に 5 泊滞在
8/10 (良い)
Pui Man Heidi
出張
2024 年 6 月 7 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
My room was room was not cleaned completely, need to ask the staffs to clean again. But overall the hotel is good and comfortable, also the breakfast is really nice. Staffs are friendly and helpful!
Pui Man Heidi
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
john
家族旅行
2024 年 5 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall.
The roof top bar and infinity pool are superb.
Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy.
The staff were extremely helpful.
We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it.
I would suggest making your own transportation arrangements, however, if you are on a budget.
john
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Wong
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wong
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Jian Liang
カップルで旅行
2024 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was so helpful. The concierge desk went beyond and above the call of duty. Namely Jene. The 6th floor welcome area was also very helpful with recommending places to eat or areas of shopping. The doormen were helpful with advising taxi rates and preferable taxi companies. Service will always be memorable to me
Jian Liang
2024 年 4 月に 4 泊滞在
10/10 (非常に良い)
HEEJUN
家族旅行
2024 年 4 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
노이바이 공항에서 가깝고 롯데몰이 붙어 있어 쇼핑하기 너무 편하고 좋았습니다.
직원들 모두 친절하고 시설도 깨끗해서 재방문 의사 있어요~~
HEEJUN
2024 年 4 月に 4 泊滞在
8/10 (良い)
Hyungtae
家族旅行, 小さなお子様連れの家族旅行
2024 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
신상 호텔이라 그런지 청결했고 수영장과 휘트니스 센터도 붐비지 않아서 좋았고 스파도 호텔안에 있어서 좋았습니다.