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"Great accommodation "

"It was very clean. The room and facilities were beautifully kept and very new. The staff was very friendly and helpful. However we were surprised at the extra charges for two futons for our children at ¥3000 a piece as well as the ¥3000 late arrival fee, which made it much more expensive than we originally thought. Also, we would have liked to have booked one of the other rooms via Expedia, but it said that none were available on our date however, upon arrival, we were the only guest there so he...

"Affordable stay at this hotel. "

"The Hotel it's nice, needs updates, but still comfortable. The staff was amazing. Super friendly and helpful. What a pleasure to be there. The restaurants have good food too. "

"Very welcoming staff and delicious meals. The private onsen in room and club lounge were also nice. "

"The facilty is old & the room smelled of cigarettes, but everything else was wonderful. If looking for authentic Japanese experience (for the working and middle class Japanese) this is a very good experience. Dinner and breakfast buffet was really good. However there's little to do around the lake, unlike Yamashiro ir Yamanaka onsen area. "

"Solid hotel in a good area."

"Excellent service from Staff, great breakfast and Onsen."

"The rooms were very nice and convienent location to the castle and garden!"

"Onsen was nice, room was large/well maintained, and the buffet style food was surprisingly good. The exterior around the property needs some work, but once you’re inside you couldn’t care less."

"The staff were very kind and helpful. The hotel is clean and in a very convenient location."

"Beautiful hotel, very convenient location. Just a short walk to the market, the castle and Kenrokuen Gardens."