「The Royal is a great hotel situated in the quaint village of Heysham.
We loved our stay. Lots of nice walks and history. The hotel has a very relaxed and chilled atmosphere.
The food is excellent and all staff are friendly and display excellent communication and customer service skills.
Everwhere is spotlessly clean. Free parking is an added bonus.
We will be returning soon and I will recommend the Royal to my friends and family.」
「城館ホテルで、優雅なラウンジでゆっくりできる。結局3泊した。
古い建物なので少々防音に問題はあるが、許容範囲内。
夏休みのピークシーズンでクリーニングサービスなどは臨時のスタッフが多かったのだろうが、訓練がよくい聞き届いていないように感じられた。レストランのスタッフも口の聞き方など横柄(ホスピタリティビジネスの意味を理解していない)。フロント以上のスタッフは問題なし。
朝食はまあまあ、夕食(3コースメニュー、コーヒー・紅茶つき)はお得感がある。メインは実物を見ながら選べるので安心 。町はリゾート地としてきれいにまとまっていて、干潟沿いの、Promenadeからの景色がよい。
Very relaxing lounge. I liked the hotel and therefore extended my stay to 3 nights. A little problem with services: I guess that a lot of temporary help were employed for the peak season, e.g. cleaning...
「Exceptional accommodation, and service. Comfortable bed, rooms finished to a very high standard
More choices in the restaurant menu, would have been welcome Specials board maybe.
Excellent location for what we had planned to do.」
「The hotel is stunning and the grounds around it are incrdible. The promenade walk was out of this world. Very friendly staff and helpful. The pool is very clean.
We had our cuckapoo with us and they were very loving towards him. Dogs are not allowed in the dinning room which wasnt an issue at all as we were allowed to stay on the bar side/dinning room. Lots of choices for food and breakfast. I would dedinitely go back. The rooms are huge and have just been refurbished. Thank you for making our...
「Gorgeous stay here. Really family friendly with our two small children. Family room was spacious (but stairs so not pram accessible). Breakfast was great, we had lots of fun in the pool. 」