4/10 (不満)
Selcuk
家族旅行
2025 年 8 月 29 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel's location is good, with the city center and various attractions within easy reach. However, the room I stayed in is in dire need of renovation. The mattresses are completely sagging, causing me to wake up with back pain. Furthermore, the shower door is missing, leaving the entire bathroom wet after showering.
The Wi-Fi isn't working well. The connection keeps dropping out, even though the room is located right next to reception. My booking stated that parking was free. Upon arrival, a staff member pointed me to several parking spaces. After parking, I discovered as I was leaving that the parking attendant demanded payment because they didn't have a partnership with the hotel. When I reported this to reception, they confirmed it, even though they had directed me to the parking spot themselves.
Due to the poor service and lack of comfort, I cannot recommend this hotel.
Selcuk
2025 年 8 月に 1 泊滞在
