Gaisano Island Mall Mactan

The front desk staff of Zhu, Jeril, and Ben, were simply amazing!!! The room was super clean and comfortable. We really enjoyed two things the most, the pool and the breakfast. The pool was really clean and well attended by the staff. The buffet breakfast was outstanding. There were so many food choices that changed every day. Also, the staff at the breakfast were always at ready to help you in any way. We will make Quest our hotel of choice in Cebu.

Unfortunately the hotel resort is under construction. One pool is not available and the other is in very rough condition as well as the playground is not available. All of this could have been okay however we weren’t notified of this and we specifically booked based on having everything available. Beach also does not look like the photos (very rough beach) and the second beach is only available on the weekends. Not at all what we booked. Also, hopefully you don’t end up in a standard room as construction starts around 8am, goes all day and is VERY VERY loud