The property has obviously been neglected for years and it shows! The lovely young lady who was the only member of staff we saw did her best, but the hotel really needs a lot of attention. A great shame, because it has a town centre position, such as the town centre is!
Sheila
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Rob
出張, 小さなお子様連れの家族旅行
2024 年 4 月 11 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I didnt even end up staying at this hotel. I ended up booking a travel lodge. I was ment to be staying with my son as we had filming for a youtube event at blyton park but i didnt even walk through the door. I arrived to check in and there was what appeared to be a homeless gent aswell in the door way. The revolving door has a hand written paper sign stating it was broken and the main door had a key pad on it and there wasnt any staff in sight. I immediately turn around and walked back to my car and booked the travel lodge. The pictures online are a misrepresentation of what the hotel actually looks like now from just the outside. And if you was to walk out onto the highstreet you are greeted with a street of shops that are all boarded up. It was such a shame really but in the end i didnt want my son to have the experience of staying here.
Rob
2024 年 4 月に 1 泊滞在
6/10 (普通)
andrew
2024 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Generally the property its self no bar no dining room and needs a re furb
andrew
2024 年 3 月に 3 泊滞在
2/10 (非常に不満)
Scott
出張
2024 年 3 月 6 日
気になった点 : スタッフとサービス
Disgusted in the service from Expedia and the hotel
Booked this hotel as it had no time limit for check in.... Drove 90 mins off my route to get to it to be told check in closes at 1030pm...i told hotel this is not on the Expedia booking page and ride person hung up...
Contacted Expedia promised refund, couldn't find another hotel so i had to drive another 90mins to another hotel in Sheffield arriving at 2am!!
Expedia then tell me today I'm not getting a refund.... I've replied with the booking confirmation screenshot showing only 1 check in time.
I'm a regular Expedia user and always usually check in late so i double check for check in periods before booking.
If I'm not refunded I'll be contacting bank and this will be the last time i use Expedia.... Turned up at too many hotels via them and turned away.
As for Gainsborough Hotel..... Check their reviews.... Their customer etiquette seems to fail often!!!
Scott
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2024 年 1 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfort and value for money!
宿泊されたお客様
2024 年 1 月に 3 泊滞在
8/10 (良い)
Michael
出張
2023 年 12 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good basic place excellent for us passing through. In the middle of Town so handy for food and drink
Michael
2023 年 12 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2023 年 11 月 12 日
良かった点 : スタッフとサービス
Not great
Last year it wasn’t too bad so we decided to stay again. The water pressure was terrible, no hot water, the whole hotel was freezing. The room wasn’t the cleanest and the beds were very firm. The breakfast was okay but didn’t have much selection.
宿泊されたお客様
2023 年 11 月に 1 泊滞在
4/10 (不満)
Martin
カップルで旅行, 家族旅行
2023 年 11 月 5 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very run down property, electric sockets in room didn't work. TV not working, kettle not working. Dirty carpets. More like a hostel.
Staff not available, then charged twice for the room which I will be claiming back. On the whole you get what you pay for so my fault for booking, should have gone to a Travelog
Martin
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Stephanie
カップルで旅行
2023 年 10 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Value for money. Staff was friendly. Lovely old building