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"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"Central location right at the JR station and next to theto shopping street/restaurants."

"Very restful and peaceful stay. Will gladly book another stay in the future. Staff was very polite and friendly as well as helpful. Location is convenient. Everything I needed was in walking distance."

"Very clean room with plenty of food choices in the area. There was a great ramen place right across the street that we went to a few times."

"Amazing stay! Very friendly staff! Highly recommended! "

"Easy access from airport, nice breakfast!"

"Good"

"Good for kids. "

"Very clean room, quite, comfortable, helpful and courteous staff, easy access to transportation, bus and train."

"Great place! Close to Kokura station. Friendly staff and excellent breakfast buffet. Room was clean, spacious, and good size bathroom. Lot of restaurants around the hotel along with bus and train connectivity. Highly recommended !"

"受付のスタッフさんの対応がとてもよかったです"