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"My favourite thing about the stay was the view. We had booked the mountain view and it just so happened that the day had clear skies which meant a fantastic view of Mt. Fuji. Staff was very friendly and spoke good enough English to get us settled in. The room itself was very clean and spacious. Our stay included breakfast and the food was amazing. Buffet style breakfast ensured we had enough food to give us energy to visit neighbouring shrines in the area. The cheap bike rentals was also an added bonus. Usually they’re expensive by the station but at the Hotel it was 500 yen for 3 hours if I’m not mistaken. There is a lady who works the gift shop and I’d like to say she was very welcoming and thoughtful. She helped with forwarding our luggage to the next hotel and gave us tips about our next location. She waved us goodbye as we left the hotel. Overall, amazing stay. Food is great, staff is amazing, the view is stellar."

"Stayed there for a couple nights in the 4 bedded room with Mount Fuji view. Room was clean and spacious. Perfect location for those wanting to go to FujiQm Services and ammeneties provided are great, staffs are friendly. Will definitely come back."

"The rooms are nice. The view from the hotel of mt.fuji is insane. The breakfast was good also. The spa/onsen is soooo good. The downsides are it's kind of isolated and the food options there are very expensive."

"I enjoy the Onsen with Fuji mount view."

"Great place to stay ! We loved how peaceful it was there! Food was amazing! Easy walk around the lake. "

"Great service and amenity "

"Best stay ever with the hot spring, view of Fuji, food and service. We can't wait for going back and have recommended friends and family for this hotel."

"Amazing room, service, course dinner!"

"Very helpful"