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"Outstanding in every way!!"

"Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK. "

"Clean room, comfortable bed, friendly staff. I really appreciated that there were many laundry machines, as it got busy at times. Convenience store on the first floor with essentials and souvenirs was very helpful, too. The location is very close to Shuri-Jo, and I didn’t mind walking to the busy touristy area on Kokusai-dori, since I could also come back to a quiet room. The bus stop is right in front of the hotel, though I didn’t use it. The room was equipped with a coffee maker, tea kettle, mini fridge, hair dryer and humidifier. Nice deep bath tub. "