フレンチ クォーターでオールインクルーシブのホテルを探す

「Not what I was expecting for downtown Charleston, but it didn't have a great rating to begin with so I shouldn't have been surprised. The furniture was worn and stained. The coffee area could only serve one person at a time, comfortably. The Staff was very nice but not very well schooled on customer service. I don't think a receptionist should stop in the middle of checking me in to answer the phone, except to maybe say "please hold". She then proceeded to give directions to someone while I'm...

「ホテル自体も、スタッフのホスピタリティも素晴らしいホテル。高級感があり落ち着いた雰囲気だが、子供のためにボードゲームやDVDなども用意してあり、ファミリーにも過ごしやすい。到着時のワインとチーズのサービスもよかった。 部屋も広く、清潔でデザインもよい。部屋での朝食もおいしかった。 ぜひ再訪したいホテル。」

「With the government shutdown and announcement of a mandatory in flights across the country, we cancelled our airline tickets and drove from Missouri to Charleston...a little over 15 hours. Upon arrival between 4 and 5 pm...the loft was not cleaned after the last guests left. There were towels in a bag on the floor, trash in the kitchen, the bed was not made and still showed the outline of whoever laid in it last. We contacted the host via phone and vrbo message, and after waiting for 30...

「Staff are wonderful and the rooftop bar is great for a drink or a meal. Fun art vibe and central location 」

「フロントスタッフ、クリーニングスタッフ皆さんとても親切です。チェックインの際にはマップにおすすめの散策ルートを記入してくれました。チェックイン後は部屋に問題はないか、必要なサポートはないか等こまめにSMSで連絡をいただきました。 部屋は2階建てになっていて、1階はキッチンとリビング、2階がベッドルームになってます。 目の前がマーケットで、食事、買い物、観光に申し分ないロケーションです。」

「This was an awful experience. We arrived at 3:55 to a room that hadn’t been cleaned… it smelled, there was trash everywhere, bed was a mess, towels all over the bathroom floor. I called and was told the cleaners were running behind and it would be another 20-30 minutes. Wasn’t even offered an apology. When we retuned, the room had been slightly cleaned, but still wasn’t great. The floors were dirty, mildew in the bathroom, overall dirty. This was such a disappointing stay. I don’t think you...

「Loved the location! Staff was awesome! They did an excellent job with the decor. Highly recommend! 」