フランクフルトのアパートスタイルホテル

「問題があった時、オンラインのコミュニケーション(WhatsApp)でスタッフ間の連携が取れていないと感じた」

「I’ve gone back and forth about writing this but decided to go ahead. We booked through Expedia, and when we got to the hotel, the one person at the front desk told us that it is common that not all details are transferred from Expedia to them. I didn’t know what he was talking about until I asked about the crib for our daughter (10 months). He then stated that this information had not been transferred from Expedia to them. When I asked if we could get a crib, the woman at the front desk got very...

「2階で工事を行っていた様でかなりうるさかった。」

「I don't recommend this hotel. When you arrive there is nobody. You somehow try to figure out how to get inside this apartment building. The room is hot. The air conditioner is set to 30 degrees celsius. It is not adjustable, because the dial is glued and it doesn't budge. When I left the place next day, I found the automatic reception machine had been vandalized and turned upside down.」

「駅近でしたので予約を取りました。これはこの宿泊施設のせいではありませんが、今は駅近ではありません。最寄駅がトンネル工事の影響で封鎖されていました。おかげでどこへ行くにも不便を感じました。この封鎖がいつまで続くのか、確かめる必要があると思います。」

「I flew in to Frankfurt at 9pm and my flight was at 11am the next day so I needed a hotel !!!! I didn’t want to stay in one of the attached airport hotels so I started looking online. When I saw this hotel on Expedia, I booked it! Taxi drivers wanted to charge me 22€ to get there but I went by Uber so 11€ plus tip!! Checking in was easy as the gentleman doing it was GREAT !!!!! The room was great!!!! Appeared to be newly renovated and all including shower was wonderful ! Breakfast Buffet...

「Good location, near train station, in area full of supermarket, cafe, Backery, ….etc. Check-in is written to be late, at 04 pm, check-in is at 11 am, too early. There is no keys for the out-door or for the room, but codes. If you leave the room, it is difficult to keep it closed. It is clean room with wide space, full of everything you need.」