「Jennifer on reception was amazing. There was a mix up with our booking but she made it her personal mission to fix things for us. It must have taken her several hours but she saved the day and its so rare to get such amazing customer service!!!!」
「Great hotel and friendly staff. Fantastic central location for visiting Bamburgh, Lindisfarne, seahouses and Alnwick. Food was great, especially the breakfasts. Comfortable room overlooking farmland with Bamburgh castle in the distance. We stayed for 3 nights and will definitely come back at some point.」
「Had a really great 2 night stay. Room was lovely, so comfortable. It was a great period style - but still provided for today’s needs - great wi-if, large shower, plenty of sockets. Ellen looked after us really well and couldn’t do enough for us. As for the breakfast - superb! Great choices and didn’t need lunch! 」
「Very luxurious and comfortable the only problem we had was the kingsize bed was 2 singles put together ànd the mattress topper did not stop thre being a distinct line down the center which was sometimes a bit uncomfortable. The breakfast gave a great choice amd was vert tasty. The pool was good but closed early 6pm itvwould hzbe been nice to enjoy the facilities
」
「Fantastic Georgian country house, most comfortable bed I’ve slept in when away from home. Host is knowledgeable about surrounding area and is very attentive.」
「First and foremost must be the staff, never have we met a friendlier bunch of people. Thank you all for making our stay perfect.
The rooms so spacious and clean, quiet and all needs met.
We wish you success as you carry on your business. 」
「Situated in the very centre of Kelso, convenient place to stay when exploring the area. Checkin was done very easily, with clear instructions sent beforehand. There is a Greggs just in front of the hotel, and also several restaurants and takeaways in close vicinity. There was double glazing in the room, and hence better insulation. 」
「Lovely room
Very tasteful decor
Although floor was sloped...
Had fabulous time at Karaoke finished off this morning with lovely continental breakfast lots of choice food very good quality. Staff lovely」