Is Chandos Premier Hotel Folkestone - Channel Tunnel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Chandos Premier Hotel Folkestone - Channel Tunnel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Chandos Premier Hotel Folkestone - Channel Tunnel?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Chandos Premier Hotel Folkestone - Channel Tunnel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Chandos Premier Hotel Folkestone - Channel Tunnel Reviews, Deals & Photos 2025

Q: Where is Chandos Premier Hotel Folkestone - Channel Tunnel located?

Located in the heart of Folkestone, this hotel is within a 10-minute walk of Radnor Park Dog Exercise Area, Lower Leas Coastal Park, and Church of St Mary and St Eanswythe. Folkestone Museum and Leas Cliff Hall are also within 10 minutes. Folkestone Central Station is only a 5-minute walk and Folkestone West Station is 18 minutes.

About the neighborhood

Located in Folkestone, Chandos Premier Hotel Folkestone - Channel Tunnel is in the city center and near the beach. Dover Western Docks Cruise Terminal and Dover Eastern Docks Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Port Lympne Wild Animal Park and Gardens and White Cliffs of Dover. Looking to enjoy an event or a game while in town? See what's happening at BuildKent Stadium or Folkestone Racecourse. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails.

Visit our Folkestone travel guide

2/10 Terrible

D

Jul 13, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

To say this place is 1 star would be too generous.Turned up to front door to be greeted by 2 guests comparing bites they got from their beds and be told leave your valuables in the car as it would be safer.Your and said air conditioning but what we got was 3 open windows.Mattress was disgusting as was bathroom.

Stayed 1 night in Jul 2025

2/10 Terrible

Mustafa

Jun 8, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dis

Disgusting. Never stayed in a place like that Payed for two nights. Stayed only three hours. Nothing compared to the advertised pictures

Stayed 2 nights in Jun 2025

2/10 Terrible

Andrew

Aug 20, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

First of all, this is not a premier hotel, it's a terraced house, it looks very run down from the outside and there's no parking at the property, unable to give you a review of the interior of the property or the staff,due to the place being closed,there was a note on the front door advising it was closed for health and safety. There was no communication from the so called hotel to advise they were closed, after travelling for 5 hrs we then had to find alternative accommodation ourselves. Would've given minus 1m rating if I could. Absolutely disappointed is an understatement.

Stayed 1 night in Aug 2025

2/10 Terrible

Barry

Apr 22, 2025

Disliked: Amenities

The property was filthy.toilet was disgusting

Stayed 3 nights in Apr 2025

4/10 Poor

Adam

May 22, 2025

Disliked: Cleanliness, property conditions & facilities

Comfy room pity about the smell

I have no comment to be honest. The bed was very comfy, did sleep very well, the shower worked ok. The room did have a smell. I had to buy air freshener. Many people who have stayed have complained about the dog smell in the hallway and I agree. Its a shame because it is in such a good location, close to the railway station, near to the town centre where they are fab places to eat.

Stayed 3 nights in May 2025

6/10 Okay

Aimee

May 29, 2025

Based on the property description, I was expecting something different. It is a room in an old house. The proprietor was kind, helpful, and accommodating. It was enough for one night and the price was right, but I likely wouldn't return. We had problems with the WC. The location was good, close to the train station and walkable distance to the seaside and city center. If you have an allergy to dogs, pass on this. Pets aren't allowed in the rooms, but the owners have dogs in the building. Also, luggage storage was a listed amenity, but they do not offer that service.

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Dec 16, 2022

Liked: Staff & service

I had a good stay here, it was like I expected, basic but a satisfactory budget place to stay.

Stayed 1 night in Dec 2022

10/10 Excellent

Jan

Nov 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice room perfect

Stayed 1 night in Nov 2023

10/10 Excellent

Lee

Sep 18, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful town.and nice landlord attention

Stayed 1 night in Sep 2022

8/10 Good

Georgi

Sep 8, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was clean and comfortable

Stayed 1 night in Sep 2022

2/10 Terrible

KAREN

Jul 13, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was fine.

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Jun 26, 2023

Liked: Cleanliness, staff & service, room comfort

Chandos Guesthouse

This is a bargain priced Guesthouse that is close to the railway and to town. It’s a little threadbare but is excellent value for money. The manager, Richard, is very helpful & knowledgeable. I’ll be staying there next time I’m in Folkestone.

Stayed 2 nights in Jun 2023

8/10 Good

Iain

Mar 23, 2024

Liked: Cleanliness

It did a job

Stayed 1 night in Mar 2024

2/10 Terrible

Mirela

Oct 1, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We booked the room at Late Evening and when we go for Check-in nobody answer on the phone or at the door for reception So we have to live in the middle of the night to look for another hotel

Stayed 1 night in Sep 2024

4/10 Poor

Neves

Jul 28, 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Room was basic but had terrible smell both in room and when you enter the building on the landing

Stayed 1 night in Jul 2024

2/10 Terrible

Melissa

Jan 29, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steer clear !

Absolutely awful. The place smelt so bad. Carpets are thread bare. We had the thinnest of duvets on our beds. Dog barking periodically throughout the night in the garden. No parking as described. In street only. Was in a rush to get to our crossing in the morning after an awful night sleep and completely forgot to get pictures but it’s bad don’t waste your money. Our carpet had burns on and in general just wasn’t clean. Just so bad all of it !

Stayed 1 night in Jan 2025

6/10 Okay

Daria

Jun 16, 2024

Disliked: Amenities, property conditions & facilities

This property is definitely past it’s prime, the pictures posted in the listing must be from better times. While the owner was friendly the animal smell in the entry hall was very unpleasant. The room was crammed but clean, one of the beds had dog hairs on it. Overall not what we expected to find looking at the listing, but it worked for one night.

Stayed 1 night in Jun 2024

4/10 Poor

Ian

Oct 5, 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

European Motorcycle Trip 2023

2nd time I have stayed here, the 1st time, it was great, a nice fresh B&B, however this time, it was a very rundown B&B, very grubby and tired throughout. One thing that worked well was the fire alarm which went off at 23:59, but there was no direction from anyone on-site and people just went back to bed.

Stayed 1 night in Sep 2023

2/10 Terrible

Jonathan

Aug 29, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I would give it 0 out of 5. The owner was fighting with a screaming woman on the stairwell before 7 a.m. The hotel advertises private parking. This does not exist. I was told to find a space on the next street and move my car before 9.This should not be on Expedia. There are prostitutes and drug dealers using the place according to a local. Should be shut down.

Stayed 1 night in Aug 2024

2/10 Terrible

Michael

May 6, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

There is NO onsite parking. Ignore what it says on the web or is displayed outside. More like a doss house

Stayed 1 night in May 2023

2/10 Terrible

Chi Yi

Dec 23, 2024

Disliked: Cleanliness, property conditions & facilities

1. really smelly the whol "hotel", since 3 small dogs on site 2. dogs sometimes barking, even at night 3. room toooooooo small and no space at all 4. shower very weak and poor 5. no towels 6. dirty place 7. heater broken - only has a heat fan (fortunately room toooo small that marginally can sleep 8. mattress NOT even 9. wi-fi very weak 10. finally, originally I have booked 2 nights, during the 1st night around 3a.m. - could not tolerate any more and booked a better hotel & rushed away .... even lost the rental fees STRONGLY NOT RECOMMEND THIS ONE!!

Stayed 2 nights in Dec 2024

4/10 Poor

Kim

Mar 6, 2023

Disliked: Property conditions & facilities, room comfort

Was nit like the pictures online, very dated brown patches on the pillows, very uncomfortable bed. No on-site parking only on the road do not park there before 6 u will gets. Ticket

Stayed 1 night in Mar 2023

2/10 Terrible

hady

Dec 4, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Too cold the heaters are not working properly and they are on timer

Stayed 3 nights in Dec 2023

2/10 Terrible

Kerrie

Jul 3, 2023

Disliked: Cleanliness, property conditions & facilities

This property is nothing like the picture on your site.i have emailed you and sent you lots of pictures.

Stayed 3 nights in Jun 2023

4/10 Poor

Robert

Jul 30, 2022

Disliked: Cleanliness, amenities, property conditions & facilities

I usuallt look for something positive to say, but frankly i struggle on this occasion. The place looks tired and shabby. Our room was in dire need of a clean and refurbishment. Thete was mould throughout the shower and ceiling. The wood around the shower was rotten. Cowwebs hung from ceiling and there were dead flies behind the bedside locker.Would not stay again.

Stayed 1 night in Jul 2022

Unlock instant savings with Member Prices

Chandos Premier Hotel Folkestone - Channel Tunnel

Choose dates to view prices

Photo gallery for Chandos Premier Hotel Folkestone - Channel Tunnel

Reviews

Popular amenities

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Deluxe Single Room, 1 Twin Bed, Non Smoking

Deluxe Single Room, 1 Twin Bed, Non Smoking

Highlights

View all photos for Deluxe Double Room, 1 Double Bed, Non Smoking

Deluxe Double Room, 1 Double Bed, Non Smoking

Highlights

View all photos for Single Room, 1 Twin Bed, Non Smoking

Single Room, 1 Twin Bed, Non Smoking

Highlights

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

View all photos for Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking

Highlights

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property