宿泊者限定の口コミ
2/10 (非常に不満)
Dave
2014 年 7 月 12 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
DO NOT STAY HERE
The only positive was the location which was ok. 15 minute walk to ponte vecchio. The description was false. It was advertised as having a pool - there was not one it was next door in a luxury spa, it said we had a kitchen this was shared with another couple, not explained on check in, it said you had a washer dryer - this was outside in the garden and the dryer was dangerous to use. It was advertised as having a gym, when we asked about this the girl in charge she did not know what we were talking about, when we sent an email expressing our concerns, we were told there was a gym on the ground floor and could be used for a fee.we still couldn't find it. This places is an out and out lie and I don't think expedia should offer it.