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Hotel Hermitage

3.0 star property
Family-friendly hotel with a rooftop terrace and a 24-hour front desk

Choose dates to view prices

Hotel Hermitage welcomes families to the heart of Florence's Historic Center. Travelers can enjoy breathtaking views from the rooftop terrace, relax with drinks at the bar, and stay connected with in-room WiFi. Previous guests consistently praise the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Air conditioning
The current price is ￥19,512
￥23,637 total
includes taxes & fees
Dec 17 - Dec 18

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double or Twin Room

Premium bedding, down comforters, in-room safe, free WiFi

Classic Double or Twin Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Designer toiletries
Private bathroom
Bidet
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Premium bedding, down comforters, in-room safe, free WiFi

Economy Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Designer toiletries
Private bathroom
Free bottled water
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Ponte Vecchio view

Double Room Ponte Vecchio view | Premium bedding, down comforters, in-room safe, free WiFi

Double Room Ponte Vecchio view

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Designer toiletries
Private bathroom
Bidet
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down comforters, in-room safe, free WiFi

Superior Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Designer toiletries
Private bathroom
Bidet
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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  • Air conditioning
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The price is ￥14,752
￥18,399 total
includes taxes & fees
Dec 9 - Dec 10
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About the neighborhood

Map
50122, FI, Florence, Vicolo Marzio, 1 Piazza del Pesce

What's nearby

  • Ponte Vecchio - 2 min walk - 0.2 km
  • Uffizi Gallery - 2 min walk - 0.2 km
  • Palazzo Vecchio - 2 min walk - 0.2 km
  • Piazza della Signoria - 2 min walk - 0.2 km
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.7 km

Getting around

  • Unità Tram Stop - 11 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 14 min walk
  • Florence Airport, Peretola (FLR) - 40 min drive

Restaurants

  • ‪Caffé Maioli - ‬2 min walk
  • ‪Signorvino Firenze - ‬3 min walk
  • ‪Caffe delle Carrozze | Gelateria Artigianale - ‬1 min walk
  • ‪Vinaino - ‬3 min walk
  • ‪Caffè dell'Oro - ‬1 min walk

About this property

Hotel Hermitage

Family-friendly hotel near Ponte Vecchio
A short walk from Uffizi Gallery and Cathedral of Santa Maria del Fiore, Hotel Hermitage provides a rooftop terrace, a bar, and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, babysitting (surcharge), and a 24-hour front desk
  • A TV in the lobby, free newspapers, and a front-desk safe
  • Smoke-free premises, an elevator, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Hotel Hermitage include perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with satellite channels
  • Childcare services, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight; EUR 40 per day; reservations required
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room

More

  • 5 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 40 per day (656 ft away; open 6:00 AM to midnight)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1QZNSX6OB

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermitage Florence
Hotel Hermitage
Hotel Hermitage Florence
Hermitage Hotel Florence
Hotel Hermitage Hotel
Hotel Hermitage Florence
Hotel Hermitage Hotel Florence

Frequently asked questions

Is Hotel Hermitage pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Hermitage?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Hermitage on Dec 17, 2025 start from ￥19,512, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Hermitage?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Hermitage?

Check-out is at 11:00 AM.

Where is Hotel Hermitage located?

This family-friendly Florence hotel is located in the historical district, steps from Ponte Vecchio, Uffizi Gallery, and Palazzo Vecchio. Piazza della Signoria and Pitti Palace are also within 10 minutes. Unità Tram Stop is 11 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 13 minutes.

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Hotel Hermitage Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Great location to all local sites.
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA CLAUDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay a couple of days, very well located and great service
Stayed 2 nights in Sep 2025

10/10 Excellent

Oscar

Liked: Cleanliness
Great location to walk Firenze, cozy, clean and quiet. Highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Excellent location, good breakfast and everyone was very nice to us.
Stayed 4 nights in Aug 2025

8/10 Good

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for real Florence experience
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fabulous and very friendly! Made the stay extremely enjoyable!
Stayed 1 night in Sep 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was excellently located, short walk to major museums and attractions. Staff are friendly and courteous. Room was clean. Entrance is in a narrow alley not accessible to a Taxi van. Two flights of steps to elevator, reception is on 5th floor.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location within walking distance of everything! Staff provided excellent service and was very attentive!
Stayed 3 nights in Sep 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older hotel, but with all the essentials plus a very nice dining area for breakfast and dinner on the upper levels. Staff was very friendly, helpful, and fluent in English.
Stayed 4 nights in Sep 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hermitage is an excellent property for location, customer service orientation of the staff, and a rooftop with superb views. The major drawback is the one small elevator for five floors of patrons.
Stayed 4 nights in Oct 2025

8/10 Good

Makena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, and the hotel had a lot of charm. My one complaint is the “rooftop garden”. Part of the reason I booked this hotel is because I was hoping my boyfriend and I would be able to enjoy a sunset from the rooftop garden. It’s not a rooftop garden at all. It’s a restaurant. You have to have reservations and you have to order something to spend time there, even if you are staying at the hotel. I feel like this was false advertising. I would not stay there again because of this.
Stayed 3 nights in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location right off the ponte vecchio. Small but decent rooms, very firm mattresses maybe a bit much for us, however thin walls and very loud courtyard that we were over with frivolity going on all night. Gracious staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony for breakfast was exceptional. The staff was professional and very accommodating, especially Allegra, the day manager. It gave me the feeling of a true european/italian hotel. We will definitely return upon our next visit to Florence. Highly recommend,
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. The staff was awesome and the Hotel was very convenient to everything
Stayed 2 nights in May 2025

6/10 Okay

Selda

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
felt like I overpaid for this hotel. Was not worth it, but the breakfast was really good and location is the best. Staff was super nice, I would try another hotel to get a better value
Stayed 3 nights in Aug 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
A little gem in the centre of Florence
Stayed 3 nights in Jul 2025

8/10 Good

Eyjolfur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute and small hotel and very well located. Great service.
Stayed 1 night in Jun 2025

4/10 Poor

Azadeh

Disliked: Property conditions & facilities
I liked the area as it was walkable and close to tourist attractions. However, it was very crowded and noisy. Even the hotel at midnight was very noisy. If you want to consider this hotel to stay, never ever get 4th floor. The reception and restaurant are in 5th floor and 4th floor will be super noisy, the way that you cannot sleep. We had not a good experience in this hotel unfortunately.
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Marie Jean

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service especially the staff during breakfast and the housekeefer. All of them are very friendly, polite and helpful. The interior us very pretty! Will definitely recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cynthia Fearn

Liked: Staff & service, amenities, property conditions & facilities
Soo close to everything! Rooms & bathrooms are small but totally charming and clean. Do yourself a favor and stay here!
Breakfast was fantastic!
Stayed 3 nights in May 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Cool vibe
Stayed 1 night in May 2025

8/10 Good

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So well located that as soon as you leave the hotel you’re milling around with masses visiting the Uffizi down the block, and the Ponte Vecchio on the other end! The hotel itself is nice, the room and bathroom quite large for European standards, the breakfast satisfactory and the staff friendly and helpful. Overall it was a good experience.
Stayed 5 nights in Apr 2025