Find Family Hotels in Florence, KY

"Never again. The pictures they show you on the booking site are clearly stock photos because the actual rooms are nowhere near as clean and nice as what's pictured. The first room we were assigned reeked of smoke. The carpet was very dirty. We were moved to a different room in which the bathroom sink did not function well. The beds were very hard. We might as well have been sleeping on the floor. The breakfast "buffet" was the worst I have ever seen. There was cereal but no milk. No napkins were to be found anywhere. The tables in the dining area were dirty and clearly had not been cleaned since the day before. There were food crumbs all over. The location of the hotel is good but that's about the only good thing I can say about this hotel. "

"Clean room, comfortable beds, easy check in and check out. Only complaint is that there was loud noice from highway. "

"All Front desk staff and breakfast Staff were friendly and responsive. Great service from night staff on April 30. Did not have enough soap and face towels and she promptly brought them to our room with a great attitude and smile. "

"Great place and location but internet didn’t work for entire three days I was there. I get safari but internet wouldn’t work in my rooms I had to go to my car and drive a few blocks away to get service.the property and carrier couldn’t fix it as lotsa people weee pissed. I hate to complain but it kind of screwed up the stay. All else was really good."

"Front Desk Ppl are amazing and receptive. Shuttle drivers are just super Amazing and helpful. Breakfast is good . "

"Second time staying at this property. No real complaints. I would stay again and recommend to friends."

"We had a wonderful visit. The hotel is centrally located. The beds are very comfortable. The room was extremely clean and the staff was very helpful. We very much enjoyed our stay there and the steakhouse on premise was delightful. Service was fantastic and the food also."

"The staff were great and friendly. My only complaints were there was no information about in room service and the TV was not a smart TV so if you didn’t want to watch live TV or pay for on demand you couldn’t cast your own streaming services."

"The property is very tired, but what it lacks in aesthetics it makes up in specially. The staff is great, and the decor is art deco somewhat, love that. Had very peaceful nights, getting rest for The Flying Pig runs. Even though it looked like there were kids there for prom. If you book here you’re not getting a a four star room, maybe 2.5, but the location and staff make you feel like four stars. I will stay here again when I come back next year."