Skip to main content

AC Hotel Firenze by Marriott

4.0 star property
The rooftop terrace offers stunning views of Pitti Palace while the on-site salon provides pampering treatments for a complete relaxation experience

Choose dates to view prices

Located in Florence's center, AC Hotel Firenze by Marriott offers an elegant escape. Relax on the rooftop terrace with palace views or explore the garden. Enjoy free in-room WiFi, professional hair salon services, and multilingual staff ready to assist.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ￥51,578
￥59,322 total
includes taxes & fees
Jun 21 - Jun 22

You may also like

Ad

The Market Urban Hotel

Historic Centre of Florence
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
9.4 out of 10, Exceptional, 1,002 reviews
The price is ￥35,373
￥41,496 total
includes taxes & fees
Jun 11 - Jun 12
The Market Urban Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Property amenity
NH Firenze
Santa Maria Novella
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 942 reviews
The price is ￥40,138
￥46,738 total
includes taxes & fees
May 31 - Jun 1
NH Firenze
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 66 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 11 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Self parking fee: EUR 18 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 11 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number IT048017A1D8DM3UCE

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is AC Hotel Firenze by Marriott pet-friendly?

Yes, AC Hotel Firenze by Marriott allows cats and dogs (limit 2 total) with a maximum weight of up to 66 lbs per pet. There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at AC Hotel Firenze by Marriott?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at AC Hotel Firenze by Marriott on Jun 21, 2026 start from ￥51,578, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 18 per night.

What time is check-in at AC Hotel Firenze by Marriott?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at AC Hotel Firenze by Marriott?

Check-out is at noon.

Where is AC Hotel Firenze by Marriott located?

Located in Santa Maria Novella, this hotel is within 1 mi (2 km) of Basilica of Santa Maria Novella, Ponte Vecchio, and Cathedral of Santa Maria del Fiore. Piazza della Signoria and Palazzo Vecchio are also within 2 mi (3 km). Porta al Prato Station is only a 2-minute walk and Porta al Prato - Leopolda Tram Stop is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.6

Excellent

9.4

Cleanliness

7.4

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 387 out of 789 reviews
Rating 8 - Good. 295 out of 789 reviews
Rating 6 - Okay. 71 out of 789 reviews
Rating 4 - Poor. 20 out of 789 reviews
Rating 2 - Terrible. 16 out of 789 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service with great food and a beautiful bar! Very convenient as only a short walk from the centre of Florence!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Latarcsha

Liked: Property conditions & facilities
The property was clean, and very comfortable . There are great variety of food options and the food is delicious.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Carol

Liked: Staff & service, amenities, property conditions & facilities
The hotel was very good , both our rooms were nice , staff were helpful & friendly. Concierge was good & booked two of our trips Tram was only 3 minutes away & easy to use .
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
It was not too bad. Close proximity to everything with transportation but a distance with walking.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tops in Florence

Staff is terrific. Great breakfast. Great room. I’ve visited Florence at least a dozen times and this is my most favorite stay.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is awesome as a place to stay near the airport for an early morning flight. Which is what we did. It was perfecto!!!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and conveniently located. We walked from train station following google maps. It took us thru a unsafe street one block over. But if one comes in on the Main Street in front of hotel area is much better. Huge bath tub and great water pressure. Bed was comfortable and you have control of your thermostat. Room was reasonably quite.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is out of the core which made it quiet, and we felt safe walking around. But taxis added to the overall cost of our stay - anywhere from €15 to €20 each way. Front desk staff were SO AWESOME! Upon arrival, Andrea took time to recommend wonderful places in town to visit, and another fella (we didn’t get his name) always greeted us warmly saying our room number. Our room attendant was super friendly and accommodating with extra towels, etc. Room was really clean and comfortable. Air conditioning was great! Shampoo was awful - like stinky baby shampoo.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It seems that ever since Marriott bought Sheraton that the maintenance of the properties has declined. The bed sheets had holes in them as did the bath towels. There was no Kleenex dispenser, only a tiny packet. The hair conditioner in the shower was empty for three days. On the other hand the desk staff and restaurant and bar staffs were very nice and breakfast was great. Location wise, it's quite a ways from where you want to be in Venice if you are there for leisure.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Araum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, new, great staff, decor, and all.

Overall, it was a great stay. The lobby was modern, spacious and nicely designed. The staff spoke English well. They were very polite and professional. The bed was stiff and comfortable. The room had very nice lighting. The location of the hotel is a bit out of the way, not a desirable view outside, but wonderful on the inside. However, there is a laundromat just a few minutes walk away. Bring a credit card and your own detergent. There was one brief adverse event I witnessed in the lobby with some guests who refused to pay their bill and ran out on the staff. But I would think that’s the kind of thing that wouldn’t happen very often. I checked in very late, yet their guest representative was able to let and check us in quite quickly. Overall, if you’re looking for a new, clean, brand hotel with plenty of hot water and space, you’ll like it. It’s a Marriott.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Mohan

Liked: Staff & service, property conditions & facilities
Hotel is nice, amenities are reasonable. Not the best location but reasonable for a transit hotel.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Danilo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not much to do around, the hotel should have a more inviting lobby, maybe happy hour. The lobby felt very empty.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

QUN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First the front desk staff will say their Apple Pay is unstable and ask you to use the physical card. But if you insist on Apple Pay, their pos machine will magically work. Second there is a pretty busy road behind the hotel. You will probably get a sleepless night if you’re assigned a room on the noisy side when there are actually tons of room’s available on the quiet side. So don’t recommend this hotel to perspective guests.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laura Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located within walking distance to popular sights. I would definitely stay here again.⁴
Stayed 2 nights in May 2023
Verified

8/10 Good

Mufaddal

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process was very smooth and ample parking in the basement
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The staff was so friendly and helpful
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

graziel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quite neighborhood
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Marie-France

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s near public transportation. It’s only minutes from downtown Florence. I like that it has a restaurant on site.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Looks almost new. Staff is excellent!!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

MENNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are very accommodating and attentive to the needs of the clients.
Verified

10/10 Excellent

Fotis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Firenze

Stuff was very friendly, hotel was clean with good breakfast and close to the train station.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome experience

Amazing experience! Great location, you can walk to the restaurants and the city, Awesome Staff, great cleaning!
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

SUKHJIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and near train connection
Stayed 2 nights in Jul 2022