We arrived at this motel at exactly 8pm. There was a man exiting the lobby who walked right past us without a word, the employee we later gathered. The lobby was LOCKED with no number, no way to get a key. He knew we were there, but had disappeared by the time we realized we needed him. They do NOT answer their phone during their stated hours of 2pm-8pm, so there was NO way to get our key. I can't believe he just ignored us when he KNEW there were people with reservations that night. We were completely out the money and had to drive 2 more hours. The owner and expedia refuse to give us a refund as well.
宿泊されたお客様
2021 年 7 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2021 年 7 月 18 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Facility is old and ran down. They took my money, and provided no room. office was closed when I arrived. It has been impossible to get a refund from Expedia.
宿泊されたお客様
2021 年 7 月に 1 泊滞在
2/10 (非常に不満)
Andrea
2021 年 6 月 21 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Zero service, couldn't stay the night.
We called multiple times before 8pm to let them know we were running late. Nobody picked up. When we got there around 9:30 there was no one there....a ghost town. We had to book a night in a hotel across the street.
This morning they are still not picking up the phone.
Andrea
2021 年 6 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
小さなお子様連れの家族旅行
2021 年 6 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
So when we got there the motel was closed with a for sale sign on the front door. I was with out a room with 2 kids and had to stay 45 miles away in Ellis Kansas. It was a very rough trip and I did not appreciate the delima I was put in. I will not use Expedia again.
宿泊されたお客様
2021 年 6 月に 2 泊滞在
2/10 (非常に不満)
levon
家族旅行
2021 年 6 月 9 日
気になった点 : 清潔度、スタッフとサービス、客室の快適度
Poor service closed hotel in run down area
The hotel was in poor condition and closed when I arrived at 800 pm and again at 10 pm with a helpwanted sign in front. I could not stay and every hotel around was sold out
levon
2021 年 6 月に 1 泊滞在
10/10 (非常に良い)
Spencer
グループ旅行
2021 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great!
Perfect place to stay while on the way to Colorado!
Spencer
2021 年 5 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2021 年 3 月 27 日
良かった点 : スタッフとサービス
Carpet dirty and bathroom needs maintenance. Curtain rod needs to be fixed or replaced
宿泊されたお客様
2021 年 3 月に 1 泊滞在
8/10 (良い)
Victoria
2021 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean,neat felt retro
Stayed one night during Spring Break so motel did not have evening desk clerk. The manager posted a phone number to call and came to the motel to check us in promptly. Jason was very accommodating