「Beautiful building and very clean, modern apartment. Right across street from Target Field and reasonable walk to downtown and North Loop restaurants.
Only complaint: keypad on lobby entry door either not sensitive enough or too sensitive - lots of retry’s needed. On the other hand keypad on room door worked every time.」
「We had a girls weekend and stayed here. Everything was wonderful! Staff were kind and helpful, restaurant food was excellent and the rooms were great!」
「My experience was excellent because of 2 guest services representatives that were knowledgeable, professional, and kind during my stay. Thank you Ronald and Zac for providing such excellent service I will definitely book again!」
「This was the worst experience I've ever had in my life. We were a group of four and going to stay four nights. However, at check-in, the barely usable card reader (they had only two, but one was broken) rejected all of our credit cards while receptionist never showed his willingness to help, saying these cards reached to the limit of amount (Of course we could use them at another hotel). They didn't accept cash payment. So, we could not even pay cancellation fee they requested at first. Finally,...
"This was the worst experience I've ever had in my life. We were a group of four and going to stay four nights. However, at check-in, the barely usable card reader (they had only two, but one was broken) rejected all of our credit cards while receptionist never showed his willingness to help, saying these cards reached to the limit of amount (Of course we could use them at another hotel). They didn't accept cash payment. So, we could not even pay cancellation fee they requested at first. Finally, we ended up getting kicked out of the hotel into the cold air to find another place to stay at. I strongly hope this won't happen to anyone in the future."
