「I had a booked a suited for a birthday gift, for my boyfriend. Unfortunately, they had been overbooked due to many sporting events downtown, that weekend.
They were incredibly accommodating for having to change my room. I got a reduced rate, and some nice perks! The staff was very kind, beautiful view from our room, and we had a great over night get away. :)
I recommend!!」
「This was the worst experience I've ever had in my life. We were a group of four and going to stay four nights. However, at check-in, the barely usable card reader (they had only two, but one was broken) rejected all of our credit cards while receptionist never showed his willingness to help, saying these cards reached to the limit of amount (Of course we could use them at another hotel). They didn't accept cash payment. So, we could not even pay cancellation fee they requested at first. Finally,...