「Everything was amazing. We ate at the restaurant - amazing and uniquely locally sourced breakfast. I loved the ability to get just one blue corn pancake. Drinks at the bar were second to none (the bartender from overseas and the Indiana transplant were fun to chat with). We loved the fireplace in our villa and not having to light it (fireplace butler is an awesome title, btw). The front desk was attentive, too. The unexpected part, however, was the shuttle drivers. We went into town each of the...
「Everything was amazing. We ate at the restaurant - amazing and uniquely locally sourced breakfast. I loved the ability to get just one blue corn pancake. Drinks at the bar were second to none (the bartender from overseas and the Indiana transplant were fun to chat with). We loved the fireplace in our villa and not having to light it (fireplace butler is an awesome title, btw). The front desk was attentive, too. The unexpected part, however, was the shuttle drivers. We went into town each of the...
「Mouse in room | High price, low value
Around 12am on our 3rd night, we awoke to sounds of a mouse scurrying around. We opened the doors and scooted it out onto the second story patio. Checking the room, we then found several droppings.
We called front desk, who told us there were no rooms we could move to. They sent cleaners to vacuum our room and change bedding, which finished about 1am.
The next morning, we spoke with the front desk manager, who offered to refund our resort fees ($55 per...
「Mouse in room | High price, low value
Around 12am on our 3rd night, we awoke to sounds of a mouse scurrying around. We opened the doors and scooted it out onto the second story patio. Checking the room, we then found several droppings.
We called front desk, who told us there were no rooms we could move to. They sent cleaners to vacuum our room and change bedding, which finished about 1am.
The next morning, we spoke with the front desk manager, who offered to refund our resort fees ($55 per...