エル アレナル のコンドミニアム

「We loved our stay here , the professional helpful staff and the lovely clientele.」

「A estadia foi incrível! O staff super simpático e ajudava em tudo, o hotel é super perto da praia, o quarto super limpo e confortável com boa vista. No fim deram nos umas toalhas e deu para utilizar um balneário. Tudo incrível! Apenas poderiam melhorar a internet e um barulho que faz a casa de banho ao abrir a porta 」

「I would say this was a great stay other than the cleaning of the rooms. It took 2 room changes on my arrival to find a room that was clean and not used, and I’m not usually the kind to person to complain, but if beds aren’t made and there is physical dirt all around the bathroom, i definitely want that cleaned. The all you can eat brunch was great! You could go in and out until 13:30 which was so helpful and gives you 2 meals for the day! Lots of options, other than fruit really. Wifi was good...

「Cockroaches in bathroom- should have given me another room instead of spray. Thankfully the man at reception at 4am let me into another to shower coz i couldn't shower in my room with all the dead Cockroaches in the shower. 」

「La música se escucha siempre muy fuerte. Los ascensores son bastante antiguos y están mal conservados. Además nuestro baño tenía un olor intenso que no se iba. Igualmente la habitación estaba en buenas condiciones y era bonita. Las piscinas son grandes y siempre había tumbonas vacías donde ponerte, la comida q se sirve en el bar de la piscina está rica igual q las bebidas. Además la atención en recepción es adecuada.」

「 I booked this hotel through Hotels.com as All Inclusive, which clearly stated that meals and drinks were included. However, when I arrived, I was informed that the booking only covered breakfast only. There were no inclusive drinks, no lunch or dinner, and no minibar access. I contacted Hotels.com, and they confirmed that my booking should have included full meals and drinks. The issue has been escalated to their resolution team. The hotel itself is clean and the staff were polite, but the...

「The hotel rates its self basic and has 2 stars and I feel it gives more back than that, so rate it excellent compared to what we expected. Room was plain but clean with fresh towel. Balcony basic. Breakfast was fab, the staff were very friendly. Pool not very clean and sun lounge area basic but we didn’t come to lie about the pool so this didn’t bother us. We would come again for the price we paid. The hotel is a nice walk away from the main shops, about 10mins. Bar prices very reasonable,...

「Shower leaks and floods the bedroom, UBS sockets don’t work. Reported this to the front desk but issues not resolved during our 4 nights stay. Towels were worn and needs replacing. 」