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"The property is ideally located with the staff showing exceptional skill in handling guests. The property looks old and could be improved in its looks and matters of comfort."

"This was a great location. The room was small but had everything I needed. The bed was super comfortable. Definitely will consider staying here again! "

"Right in the center of Picadilly Circus, but within the hotel room itself it is so quiet you wouldn’t think you were in the middle of London. The bed was comfortable. It would’ve been nice to have a kettle in the room, but managed without. Bed was comfy, the room was clean."

"Perfect location! Great staff and service!"

"We had a wonderful 5-night stay. Our room was a nice size with adequate storage space and a large bathroom. It was quiet and the bed and pillows were super comfortable. Housekeeping service was excellent as was the staff at the front desk. On our departure day, we used their airport car service for early (before 5 am arrival) at Heathrow. The driver was right on time and nice to talk to. I happily recommend this hotel to others. "

"The staff at this hotel is always pleasant, helpful, and if I ask a question they can't answer, they go out of their way to find someone who can give me whatever info I need. The view from the Executive Double Room with River View was nothing short of fantastic. The bus stop across the street was very convenient. And while the bar poured the shortest shots of whiskey I've ever seen (might try a shot glass for that instead of a high ball glass), the staff there was all smiles and good attitude. Definitely recommend this hotel."

"The room was amazing, so comfy and laid out very well. It was absolutely spotless as well! Staff all round could not be more friendly or accommodating. Best hotel I have stayed in London, pubs around the corner which are lovely as well as great proximity to Millbank Pier for the boat down the Thames which is easy and Pimlico which is four stops south of Oxford Circus on the Victoria line. A fantastic gem of a hotel that we will be coming back to!"

"The hotel is convenient to museums, shopping and restaurants. We walked to most of our sight-seeing stops and took advantage of the convenient tube stop for our other transportation needs. The room was comfortable. "

"Clean room and great staff"