エクレストン ホテル

「Room itself fine but newly fitted shower tray flooded bathroom - Room service poor as 3 different menus give 3 different times this is available and a 4 Star hotel stopping room service at 8.00pm???? Wnen cold sandwiches came with chips quality was v poor - drie out bread a scraping of butter and over-fried oily chips - definitely not a 4 Star hotel - younger bar tender needs training on customer service and attitude. Housekeeping staff and receptionist great.」

「It was one of the finest experience i have ever had..lovely stay,everything was clean,bathroom and ameneties were great...I would definitly stay there again and again..」

「Huge comfortable bedroom with large en-suite bathroom with separate bath plus a walk in shower. We booked the spa, dinner, bed & breakfast break - the spa was nice but the water in the outdoor pools was too cold.」

「Clean, well equipped family room. Catered well for our dog. Hearty breakfast. Very friendly and helpful staff. Excellent value for money. 」

「good place」

「Old-fashioned but not in a bad way. Clean and well decorated. Fantastic host. Would recommend.」

「Room furnishings are very dated and in a state of disrepair e.g. stained carpets, furniture drawers wonky and not closing properly, door handles coming off, the list is endless! I had to request a change of room which was slightly better and the in-room safe didn’t work. And when explaining this to staff I was asked what colour the safe was and was then met with an ‘ah, ok’, as if they expected it not to be working from the colour it was, remarkable! Evening meal was no better than supermarket...

「All good」

「The room was clean, comfortable and well maintained with good decor. The bathroom had a powerful shower and enough room around the basin for your wash bags. Lighting in the bathroom is always an issue for me (!) so as usual I had my mirror on the window sill in search of natural light. We ate in the pub on the first night, sharing a platter. Good menu. My partner sampled the local beer and was pleased he did. Although a full breakfast was on offer we just had a yoghurt & some toast. The toast...

「We had a wonderful time the bar staff was excellent one of them would go out of there way for you and knowing you can bring pets for next time we visit thank you 」

「Stayed here a few times now and generally love it , but some things now letting it down in terms of maintenance and upkeep . Showers in the spa need urgent work」

「コロナのため、プールが30分で入れ替え制で、予約いっぱいで利用出来なかった。朝食はコロナ対策もされており、とても美味しかった。シャワーが安定せずお湯がずっと出ない。ベットの寝心地は良かった。」

「Didn't need parking 」

「One of favourite hotels really enjoyed staying here again! Like the facilities especially the pool and spa.」