イースト ケープのコンドミニアム リゾート

「We were given a terrible room, not what we paid for. Angel, a manager wouldn't do anything for us, except offeringus a different room, the next day, on the 3rd floor in a building with no elevator. We are 70 and 77 years old. Thankfully, we met with Monserrat Rico who promissed us the correct room that we paid for the next day. She gave us excellent service throughout our stay. We are repeat visitors to Secrets, but the encounter with Angel, and the horrible location of the room we were given,...

「El trato del personal supera al hotel, que es bueno tmb.」

「Gorgeous!」

「La Valise Los Cabos es de esos lugares que no pasan desapercibidos. Única, con un punto excéntrico que le da muchísimo carácter y un encanto muy especial. No es una propiedad convencional, y justamente ahí está su magia. La habitación amplísima, muy cómoda y con vistas preciosas desde sus múltiples terrazas. Se siente la privacidad en todo momento, algo que valoro muchísimo en Baja. Y la playa… sorprendentemente nadable y realmente linda gran plus para la zona. Se percibe que están en una...

「El personal es MUY amable y hacen todo lo posible por ayudarte, tristemente la propiedad esta muy deteriorada. 」

「The house was terrific! Our hosts were in the upper suite and they were very friendly and helpful. 」

「Nice and close to airport. Friendly staff and clean rooms. Pool looks great but I didn’t have time to use it. 」

「All the staff were great! Only staff issue was with pool bartender, Leonardo, who needs some customer service training. Rooms were clean, restaurant was fabulous, very peaceful by the pool. Flowers and plants are gorgeous (great gardeners). There was an issue with the bill checking out (charged twice), which they rectified. Unfortunately, they have put a second charge through without any explanation or communication. This is very disappointing.」

「The staff were extremely warm and welcoming. They sincerely seemed to care not because they were looking for a tip but because they were nice people. Not too big, not too small, just right. Quiet. Convenient restaurant, nice pool near a small but nice public beach. 」

「綺麗で広さも十分です。周囲には徒歩圏内にレストランのあり、食事にも困りません。フロント係りも親切で、分かりやすい英語で対応してくれます。」