Find Ski Hotels in Downtown Reno, NV

"Though we never used the spa or exercise room, we appreciated the friendly staff services. The biggest benefit of staying here is the close proximity of the self parking lot to the hotel lobby and your room. Short qalk to 3 elevators that places right in the lobby and room elevarors."

"Great place to stay "

"Right next to the railroad terminal. Lots of loud noises throughout the night. Very scant amenities, ie coffee, towels, toiletries, orange bath water. 45.00 addl room charge for access to pool and gym, etc. don’t let the cheap price entice. "

"My room was such a long walk and too far away from the main areas. I was not able to get food delivered to my room. "

"Great locatuon to the airport. First room had some issues, not cleaned properly could go into more detail, but since i brought it to the attention of the hotel, mgmt did an awesome job of resolving the issue. Hotel associate Zeny at the front desk was super nice and very helpful and made our stay very nice. We will be back soon. Casino is clean and well lite. Valet could.use extra help waited over 20 minutes and parked the car myself. Nice restraunts and Starbucks. Lots of staff to guide you to the correct room. Shuttle to airport every half hour is good."

"Nice hotel rooms, and clean lobby "

"The rooms were OK. Multiple elevators broke down the night that we stayed there and I got stuck in one of the elevators. It was hot and I ended up having a panic attack. By the time they opened the door, I was on the 18th floor. I walked up to the 23rd floor. When I called down to ask if the elevators were fixed the front desk person says “I haven’t been told that they were broken.” dismissing my concerns about getting on a broken elevator. They should have a warning that they have old elevators that may break down. There were other guests that were also stuck in the elevator. One guest was stuck for over an hour. The staff dismissed it like it happens all the time. There was no empathy from any of the staff that I talked to, except for the security officer. "

"Room was musty upon check in don’t think anything of it told hubby to turn on the air. We stayed at that hotel due to a wedding. After the wedding at 11pm the room wouldn’t get colder than 71. We had a few drinks tried to go to sleep, figuring eventually the room would cool. The pillows sucked they seem fluffy until you put your head on it and it goes completely flat. Try layering two, then it’s too much. By 1am my husband was so uncomfortable and so was I we decided to just go back home. Went to the front told them about the AC and that we just wanted to go and were disappointed since we came for a wedding and it was a night away from the kids. The front desk lady seemed like she didn’t care, she said ok I’ll have someone check the air when I’m done with my audit. Meanwhile there is a RAVE happening! We Couldn’t hear it on our 8th floor room but leaving the hotel at 1 am trying to go down the sidewalk that had tons of people wasn’t that great. This is my second time here and sadly I won’t be back. Our room this time had a working toilet fan but the time before (1 month prior to this visit) the fan didn’t work and the fan in the brides suite also didn’t work, which isn’t fun if you have a nervous poo plus people trying to get ready. "