「The hotel is just as pictured - gorgeous views from everywhere on the property. The staff were lovely - friendly, always wanting to help, etc. The room was very comfortable and close to everything. As we were both somewhat unwell when we arrived, we would have liked a few more basic options on the dinner menu as our appetites were not there and it was difficult to find simple food that we felt we could handle. Otherwise a perfect stay!」
「Safari Beach Hotel offers a luxurious escape with its stunning oceanfront location, beautifully appointed rooms blending modern comforts with local decor, and exceptional service. Guests enjoy gourmet dining, a range of top-notch amenities including a serene pool, fitness center, and direct beach access. It's the perfect blend of indulgence, warmth, and relaxation, making it a premier choice for an unforgettable beachside getaway.」
「I did not check in because I could not find the hotel. The directions are not accurate. I was in a taxi for a long time searching for it. There is no local number listed for contact . The number listed is from the Ukraine. We are in Kenya. My taxi driver could not call them. When I finally got wifi for a international call it took an hour for them to reply. How long was I supposed to drive around looking for the place? The location on the map and directions given are wrong. This is not my...
「The receptionist, I believe her name was Tricia, is very communicative, warm, and inviting. Their service was excellent, we had a great time there, and I would definitely recommend it and return.」
「This is a very nice place - highly recommend.
But dont book via hotels.com.
The hotel dont have agrement anymore.
We had to book and pay again at the reception!! Hope hotels.com pay me back」
「Enchanting venue, caretaking staff very friendly, sadly let down by a poor shower tbat needs maintenence! The location is tranquil but you do need to leave the place to eat and shop. That said, good value for money and enjoyed the stay.」
「The term Luxury cottage is an insult. The pictures are very misleading.This place is so run down. The staff you can tell is trying hard but obviously the owner cares nothing about customer service or being honest. Our "Luxury cottage" had no microwave, no satellite TV and the kitchen and living room were exposed to heat as there are no windows only loose screening that let lots of bugs in. The couch and beds sit on concrete reminiscent of city jail. I realize this property is in the tropics but...
「Hotels.com did not even have the rightful owners on the platform. Some other agency had put this property on the platform. I had to scramble and get a different booking because on arrival at the property I found out that the property was unsuitable for habitation and was going through a renovation!!」
