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"My stay at Novotel was truly excellent. From the moment I arrived, Rejoice and the front desk team made me feel welcome and ensured everything about my stay went smoothly. Their kindness, professionalism, and warm attitude made a big difference throughout my visit. The room manager was also outstanding always prompt in answering any questions and quick to assist whenever needed. A special thank you as well to Mr Samuel and Tony for always keeping my room fresh, clean, and smelling wonderful during my multiple-night stay. Their hard work was truly appreciated. A special thank you to Peace from the restaurant, who was always smiling and making sure the service was the best every single day. Her positive energy made every meal more enjoyable. Lastly, I want to recognize the hardworking lady at breakfast who freshly prepared eggs for everyone each morning. She always made sure every order was correct, and I never once saw her make a mistake. Her smile, dedication, and cheerful spirit brought happiness to so many guests and made breakfast something to look forward to each day. Overall, the team at Novotel made my stay memorable with their warmth and excellent service. Thank you for making my extended stay so comfortable I would gladly return and highly recommend this hotel to other travelers."

"The hotel was easy to locate but some of the facility needs replacing, towels was not provided,the TV was not clear, breakfast had no option just fried yam and egg with only an option of tea."

"If ther as a minus review, thats what i would give. Check in was a lot of hassle because hotel staff was not aware of my reservation. Hotel has lots of false advertising, no outdoor pool as advertised(absolutely nothing of this sort on the property, had to walk round the hotel to be sure), no free breakfast as advertised(when i asked for free breakfast as advertised, staff told me i had to pay). Wifi does not get to their basic rooms unless you're in the suite. I complained about the wifi to sevaral staffs, including the owner, everyone ignored me. Two days before my checkout day, one of the staff woke me up in the morning to ask for money. I was shocked. This made me so uncomfortable i checked out of the hotel 2 days earlier than i was supposed to stay. Housekeeping is advertised as daily but for my over 2 weeks stay, i had housekeeping maybe 5 times. The only positive thing i can say about the hotel is that the bedroom are quite big. I won't be returning here and won't recommend to anyone either."

"This is the most lifeless place I have ever lodged in my life and for that reason i had to fortfeit one day and left the place for another hotel. Stayed only one day instead of two days I paid for. No form of entertainment in that place."

" the rooms are clean and maintained well. The staff are friendly and accommodating. The property is secured in the area is nice. "

"The property was clean, location perfect close to the express way,staff was polite, breakfast was okay, WiFi networks was good....the only issue is, there hot water wasn't running,I had to have a bath with room temperature water."

"No microwave in the suite "

"very old hotel without any maintenance"

"This place is a great, fun, hip place. Great location. Clean rooms , pool is lovely and lovely, friendly staff. Great view of the River near the pool at night. The reason I have 4 out of 5 is because the dining service needs to improve. There was not a proper menu to order dinner from the vip lounge upstairs at night. Waiter did not know enough about the cuisine to help tell us what the ingredients were in the dishes. My cousin order Egusi soup with protein just beef. Unfortunately, the chef put different types of meat inside the soup which my cousin did not like, and waiter was not willing to fix the order. However both cousins said the traditional Nigerian dishes taste good just the protein was incorrect. My dish was okay. Nothing special. Bar near pool was great. Except for one incident where the waiter tried to over charge me by 7,000 -10k Naira. Waiter could not produce itemized bill which was a red flag. Other than the dining/bar service everything was GREAT!! I will definitely stay here again when I visit PH."