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"Staff was friendly. Check in was easy and quick. Breakfast started at 5 am which was great for early risers. Halls smelled of stale smoke in spite of all their no smoking signs, but the room smelled clean and fresh. The walls and doors don't stop the hallway noise much."

"Clean room, free breakfast, good location"

"Staff were not friendly. The swimming pool didn’t have clean towels and even after I went out to get them they never came in to replace them. The tv had hardly any channels and WiFi hardly working"

"The room was clean and we were able to get new towels. The doors all have a huge gap and look like they were ordered without measuring first. The pool deck was disgusting and needs some TLC. There was hair and trash on the floor. "

"The bed linens and towels seemed quite fresh. The room was a bit grimy --I didn't really want to touch the greasy light switches. Staff were courteous but with poor personal presentation (non-professional and grungy looking clothing, etc. --management should provide company shirts and slacks, informal is ok but should look clean and fresh from desk clerks to kitchen staff). Overall, just barely ok for a very basic night's stay but the price should be about $15-20 less per night to reflect quality fairly."

"The building inside and out was really nice and clean. Staff members were pleasant and knowledgeable. Our room was clean and comfortable. We enjoyed the free continental breakfast that had quite the spread of delicious food. The only small issue that I had about our room was that both of the TVs in our room kept on buffering or character voices was lagging with the movie. I didn’t say anything to staff members because we got in late and left early and stayed one night. We enjoyed our stay at the hotel. "

"Overall great stay!"

"Very clen rooms breakfast was good to"

"Excellent water pressure! Great variety for breakfast, lots of easy grab and go things. Super convenient when visiting Ball State."