「Our family break turned into a nightmare. An aggressive guest was screaming, swearing and banging doors, leaving my two autistic children terrified. Despite reporting the situation to reception, we felt unsafe and were forced to leave early. We even had to involve the police. My son is still suffering from anxiety following the incident. Extremely disappointed with the hotel’s handling of our safety.」
「Our family break turned into a nightmare. An aggressive guest was screaming, swearing and banging doors, leaving my two autistic children terrified. Despite reporting the situation to reception, we felt unsafe and were forced to leave early. We even had to involve the police. My son is still suffering from anxiety following the incident. Extremely disappointed with the hotel’s handling of our safety.」
Sabina